Arrive on time

As you know, medical/dental offices sometimes run late. This is primarily for three reasons: emergencies, difficult procedures that require more time than anticipated, and patients who arrive late. We make every effort to see you at your appointed time. If there is an emergency or unanticipated difficult procedure, we will notify you upon arrival. Your appointment time is reserved for you, please arrive on time as late arrivals backup the schedule for subsequent patients.

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Broken Appointments

If you need to change an appointment please give us as much notice as possible. If you must change your appointment, we require at least 24 hours notice to avoid a $50.00 cancellation fee. (emergencies are an exception).

 

Emergencies

If you are having a dental emergency like a toothache, injury, or swelling, we can schedule you for a limited exam and an x-ray. We will diagnose the problem and get you out of pain. We will also give you a treatment plan that shows the work that needs to be done and the associated cost. Because emergencies are usually worked in between our regularly scheduled appointments we can't guarantee that we can complete the whole treatment on that visit. We will at a minimum prescribe necessary medication to help alleviate the pain. We will do our best to complete emergency treatment at that time if possible.